Aphelion ltd t/a CiviQ: Privacy Policy

Who we are:

CiviQ

Falcon Drive, Cardiff Bay, Cardiff, CF10 4RU, UK

For the purposes of the Data Protection Act (2018), Ireland, we are the controller of the personal data we collect through this website for certain purposes as described in this privacy policy. This privacy policy does not apply to personal data we collect through our software products. In this case please refer to the privacy notice for the relevant product.

This Privacy Notice together with our Cookie Policy apply to your use of this website.

How do we collect data?

Our Company may collect personal data depending on the way you interact with us. For example if you fill in one of the following forms on our website:

  • Contact
  • Demo request
  • Email alert or newsletter

Or if you
  contact us by telephone, email or letter
  communicate via online channels (e.g. social media)

What data do we collect?

We may collect the following data

  • Personal identification information (Name, address, email address, phone number)
  • Company name
  • Job title
  • IP address for security and technical purposes
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Our legal basis for processing your information

We will typically collect your information directly from you when you interact with us , our lawful bases to do so are:

  • it is necessary for the performance of a contract or in order to take steps prior to entering into a contract
  • is necessary for compliance with our legal obligation
  • you have given us consent to the processing of your data for one or more specific purposes ( a newsletter for example)
  • it is in our legitimate interests for the provision of better services and products to you
  •  

Where we store your information

The transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our platform; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to prevent unauthorised access.

Storage and transfers of data will be within the European Union.

How long do we store you information

We will only keep your information for as long as necessary to carry out the contract services or information you have requested or else if longer for legal compliance.

Automated decision-making

Your personal data is not used for any automated decision-making.

Disclosure of Your Information

We will not share your information with third parties. However some third parties may occasionally have access to areas of the platform where your data is stored for the purposes of providing the platform service, development, testing and fixing of the platform. In these cases, the third parties will also be bound by data protection agreements that comply with the GDPR.

Cookies

For more information on how we use cookies, please see our Cookie Policy.

Your legal rights

Under the General Data protection Regulation, you have the following rights

  • You may request information on which personal data relating to you has been stored, how the data was collected, and for what purpose.
  • If personal data is transmitted to third parties, information must be given about the identity of the recipient or the categories of recipients.
  • If personal data is incorrect or incomplete, you can demand that it be corrected
    or supplemented.
  • You can object to the processing of your data for purposes of advertising or
    market/opinion research.
  • You may request your data to be deleted if the processing of such data has no
    legal basis, or if the legal basis has ceased to apply.
  • You generally have a right to object to your data being processed, and this
    must be taken into account if the protection of your interests takes precedence over the interest of the data controller owing to a particular personal situation. This does not apply if a legal provision requires the data to be processed.
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Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Concerns or complaints

If you have any concerns or complaints about the processing of your personal data or CiviQ’s responses regarding your personal data, you have the right to lodge a complaint to the Data Protection Commission, info@dataprotection.ie.

Updated: 19th January 2023.